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With over 20,000 customers worldwide, the Noeli community is bigger than ever.
FREQUENTLY ASKED QUESTIONS
When will my order ship?
Your order will be processed and shipped within one day.
Once your order has shipped, you will receive a shipping confirmation email with your tracking number so you can check the status of your order at any time.
Delivery usually takes 4 to 7 days.
How do I track my order?
Once your order has been dispatched, you will immediately receive a confirmation email, which includes a link to your personal tracking information so you can stay informed of your order's location at all times.
How do I return an item?
If you wish to return a product, please contact us first. For the return process to be quick and efficient, please include the following information in your email:
- Order number
- Reason for the return request
- Photo of the product in case of breakage or damage
- First and last name
- Address
Any other questions?
We know that fashion is all about personal expression and self-confidence.
That's why we're here to help you find the perfect outfit that matches your style and personality.
Our dedicated customer service team is always happy to chat with you. Whether you need help with sizing, style advice, or just want to say hello, we're here for you!
So don't hesitate to contact us at any time using our contact form.
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